Member FAQ

How do I add more members to my membership?
Login to your dashboard : https://jointotem.com/dashboard Click on [Memberships] on the left side Click on the Association you purchased a membership fro...
Wed, Sep 11, 2019 at 11:24 AM
How can I make a donation after purchasing a membership?
Login to dashboard : https://jointotem.com/dashboard Click on [Memberships] from the menu Click on [Make a Donation]
Tue, Mar 26, 2019 at 11:11 AM
How do I add my students name, grade and teacher while purchasing my membership?
Click on the join now link and go through the purchase a membership interface   Choose membership type Every membership can include their s...
Mon, Jul 1, 2019 at 9:17 AM
How do I edit my membership to add paid or non paid student?
Login : https://jointotem.com/dashboard To add student information to your membership                - Click on [view membership details]         ...
Fri, Aug 23, 2019 at 5:45 PM
How can I manage my membership auto-renewal?
Leaders As a leader, you are unable to turn auto renew on/off for the members in your organization, but you can turn the donation feature on/off for you...
Mon, Oct 31, 2022 at 2:18 PM
How do I reset my password?
Login to your dashboard : https://jointotem.com/dashboard Click on [Forgot your password]
Tue, Mar 26, 2019 at 11:07 AM
How can I view/print receipts for memberships and donations?
Login to dashboard : https://jointotem.com/dashboard Click on [payments] in the menu Click on the [blue receipt]
Tue, Mar 26, 2019 at 11:11 AM
How do I delete my credit card information?
Login to TOTEM On the left, click on payments You will see a red trash can to your right, click on it
Mon, Oct 31, 2022 at 2:26 PM
How do I remove a member when I want to auto-renew?
If you would like to remove a member that you previously purchase a membership for, please follow the following steps Login to TOTEM On the left hand ...
Wed, Aug 21, 2019 at 5:23 PM
How do I remove the association of a member I purchased a membership for?
Please email into TOTEM ([email protected]om) and include the following in your email: Your name The members name you want to remove the assoication The ...
Tue, Nov 1, 2022 at 1:52 PM